Delivery & Refunds

1. Delivery

Conference tickets are not delivered but rather implied by the fact you have made full payment. 

Please keep your payment confirmation email handy while at the conference for reference if required.


2. Refunds

If you can no longer attend the conference after making payment, we can refund your full ticket price up to 2 weeks before the conference start date and time.

Cancellations within 2 weeks of the conference start date and time will incur a cancellation fee of £25 which will be deducted from the refund amount.

Refunds of any accommodation bookings will need to be taken up with your accommodation provider as this is not our responsibility and we have taken no payment for accommodation. 

If you have any questions about Moebius Syndrome or would like further information about Moebius Syndrome Research Trust, please contact us.

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